Friday, October 20, 2017

Google Drive just got easier!

Google has launched "Drive File Stream", a new application for your Mac or PC. The Google Drive app on the iPad is not changing. Drive File Stream allows you to access all your Google Drive files from your computer while using less disk space and decreasing sync time. For those of you that have synced your Google Drive to your MacBook and found that you are running out of space on your hard drive, this is the solution. 
How does it work?
With Drive File Stream, you can:
  • Quickly see all your Google Drive files in Finder/Explorer (including Team Drives).
  • Browse and organize Google Drive files without downloading all of them to your computer.
  • Choose which files or folders you'd like to make available offline.
How do I get started?

  • Read more about this update to Google Drive!
  • Visit the Drive Help Center to install Drive File Stream and get started.
  • Installing Drive File stream will add the new icon to your desktop, show in Finder/Explorer, and the toolbar on your MacBook. 
  • Always access your Drive in an internet browser? No need for offline files? Then you do not need to do this at all!

Opening Drive File Stream

You can open your Drive by clicking on the desktop shortcut, or by clicking the icon in the toolbar and selecting the Drive folder. If you open your Finder you will see Google as a connected drive opening this will show your My Drive folder. When opened you have the ability to sort those files just like you would your My Documents.

Do you have a personal Gmail account?

Find out more about Backup & Sync for personal accounts.

Do I have to change?

You don't need to make this change immediately, but Google Drive as we know it is scheduled to be shut down completely in March 2018. So be thinking about moving forward and saving some disk space on your device!

Thursday, October 19, 2017

Basic troubleshooting for a Mac disconnecting from the SDW network

Most of our Macs do an excellent job of staying consistently connected to the district wireless network. However, if you are using a Mac that is just not behaving as it should and is disconnecting from the SDW-Secure network, there are some things you can do to resolve the issue.

Here are some things to check in your settings. These steps may or may not resolve the issue for you, but they are worth a try.

First, on an SDW issued Mac, you want to make sure you are always connecting to SDW Secure network. Other networks will cause connectivity issues while in district.

The other thing you will want to do is get rid of any other network in your list from SDW. 

Here's how.

1. Click the wireless icon and select "Open Network Preferences

2.When this box opens, click "Advanced" in lower right

3. In the box that opens, you will see all wireless networks you have connected to. You want to make sure that SDW-Secure is at the top of the list (you can drag and drop the items in the list... drag SDW-Secure to the top).

4. Also, you will want to get rid of certain networks. SDW-Guest should NOT be in your list. Get rid of it. SDW-ATV should not either.  To get rid of it, click on the one you want to delete, and then click the "-" underneath the box to delete it.

5. When you are done cleaning this up and re-ordering, click Ok.

I use my Mac every day, all day. I literally never find my computer going offline unless we are having known networking issues (Steve usually announces those when they do happen or have happened).  

A few tips on that front.

  • Update your Mac when they are available. I regularly talk to teachers who are having issues with their Mac, but then they do the update and the issues are resolved. It's a good habit, and it's a good thing to recommend to others.
  • Shut down your computer. Some of us use our computers so often that we never shut them down. Powering them all the way off and turning them back on actually resolves many issues.
  • Finally, do not accept that it just doesn't work. Our computers and iPads are quality machines in a very robust wireless network. If you are having connectivity issues, submit a Help Desk ticket. The Tech Department wants to fix these issues, but they cannot fix issues they do not know about.