Thursday, January 30, 2014

Aw Snap: Is Google Docs Continually Shutting Down?

If Google Docs seems to keep "shutting down" or closing out as you use it, or if you keep getting that dreaded "Aw Snap" warning in Chrome while using Google Docs, there might be a solution available that will get Docs up and running properly.

Too many fonts in your Google Docs will slow down
Google Docs and cause performance issues until removed.
Recently Google provided a font library to users to allow them to select custom fonts for use in Google Docs.  A welcomed addition by many, some users have added many of these custom fonts to their available drop-down list.  When users overload the custom font list (more than 9 or 10 custom fonts seems to be the magic number), it errors out and produces the "Aw Snap" page in Chrome.

This will continually happen until the user manually goes into the Font menu in Google Docs and deletes most of the fonts from the list (specifically the custom fonts, although it is difficult to know which those are).

Testing to date has demonstrated that this is the solution to getting your Google Docs back into fully functional working shape!

As cool as those nifty little fonts are, remember, everything is better in moderation.